Last Updated: 15 May 2023
This Privacy Policy explains how Britannia Journeys ("we", "our", or "us") collects, uses, and protects your personal information when you use our website, services, or interact with us. We are committed to ensuring the privacy and security of your personal data in compliance with the UK Data Protection Act 2018, the UK GDPR, and other applicable privacy laws.
Please read this Privacy Policy carefully to understand our practices regarding your personal data.
Britannia Journeys, located at 25 Royal Parade, Harrogate, North Yorkshire, HG1 2SZ, is the data controller responsible for your personal information.
This Privacy Policy applies to:
By using our website or services, you consent to the data practices described in this Privacy Policy.
We collect several types of information from and about users of our website and services, including:
We use your personal information for the following purposes and legal bases:
You can withdraw your consent at any time by contacting us or using the unsubscribe links in our communications.
We may share your personal information with the following categories of recipients:
We share information with trusted third-party service providers who perform services on our behalf, such as:
These service providers are contractually obligated to protect your information and can only use it for the specific services they provide to us.
We may share information with our business partners, such as:
We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., a court or government agency).
In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will notify you of any such change in ownership or control of your personal information.
We may share your information with third parties when you have given us your explicit consent to do so.
We do not sell your personal information to third parties.
We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. These include:
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting obligations. The criteria used to determine our retention periods include:
Under UK data protection law, you have several rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you.
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
You have the right to request that we delete your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.
You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the information.
You have the right to request that we transfer your personal information to another service provider in a structured, commonly used, and machine-readable format.
You have the right to object to our processing of your personal information based on our legitimate interests or for direct marketing purposes.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or significantly affects you.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within one month, although we may extend this period by up to two additional months if necessary due to the complexity or number of requests.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.
We are based in the United Kingdom, but we may transfer, store, and process your personal information in countries outside the UK and European Economic Area (EEA). These countries may have data protection laws that are different from the laws of your country.
Whenever we transfer your personal information internationally, we will ensure that appropriate safeguards are in place to protect your information, such as:
By using our services, you consent to these international transfers of your personal information.
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
We will obtain your consent to any material changes if and where required by applicable data protection laws. The date at the top of this Privacy Policy indicates when it was last updated.
We encourage you to periodically review this page for the latest information on our privacy practices.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Britannia Journeys
25 Royal Parade
Harrogate
North Yorkshire
HG1 2SZ
United Kingdom
Email: [email protected]
Phone: +44 (0)1423 555123
Our Data Protection Officer can be contacted at [email protected].